Every visit feels so welcoming, Michael, Izzy, and Paris, Matthew are absolutely amazing
the baristas are always upbeat and friendly, and they make sure your drink is just right. The coffee tastes fresh and smooth every single time, and I appreciate how quick the drive-thru line moves even when it’s busy. I love that they have almost every flavor in sugar free and you can customise almost everything. ♥️
Syd Whitlow
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October 06, 2025
I recently visited the 7brew on shelbyville road in Louisville Kentucky. I come here almost every single morning before work and I have never had an issue with the staff or my order until today. The staff was yelling at each other and arguing from inside the building to the outside in front of everyone which made me uncomfortable seeing and hearing this happen. As far as my order I ordered the strawberry chai latte, it did not have any toppings that said was included on the menu advertisement and not only that there was a bug in my drink. This is absolutely disgusting and ridiculous to think the staff is so busy screaming at each other they are giving people drinks with bugs in them. I am disappointed and upset over this seeing as I spent $7 on a drink including tipping the staff to get something I had to throw away and didn’t get to drink.
Cody Gover
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March 02, 2026
While waiting at the walk up window, I saw a staff member use a step stool to climb all the way up onto the counter to clean the espresso machine. They were standing on the prep surface with their shoes on while drinks were being made right next to them.
At one point, someone even spilled a drink because they were kneeling on the counter, then went right back to normal operation without ever sanitizing the surface. It’s incredibly unsanitary to see shoes on a food surface when they clearly had a stool right there to stand on. Disappointing for a place I usually enjoy.
Carolyn Manley
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December 11, 2025
I am someone who doesn't really drink coffee so I never know what to order. Today I came through the line and Alli asked me a few questions and then gave me some choices that she thought I would like based on my answers. We landed with hot cookie butter. I am now a coffee drinker! Alli was so friendly and helpful. I hope you know what an amazing employee you have. Her customer service skills are top notch in a world where you seldom receive a smile she went above and beyond. I will be stopping every morning with hopes of Alli helping me pick some new drinks.
Emilie French
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December 10, 2025
Staff is always so friendly and efficient! The last few times I’ve stopped by Alli took care of me! You can tell she really enjoys her job and that makes a difference when visiting places like this. Very nice and had a smile on her face the whole time! 10/10 recommend this location!!
Our Address
4217 Shelbyville Rd, Louisville, KY 40207, USA
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Every visit feels so welcoming, Michael, Izzy, and Paris, Matthew are absolutely amazing the baristas are always upbeat and friendly, and they make sure your drink is just right. The coffee tastes fresh and smooth every single time, and I appreciate how quick the drive-thru line moves even when it’s busy. I love that they have almost every flavor in sugar free and you can customise almost everything. ♥️
I recently visited the 7brew on shelbyville road in Louisville Kentucky. I come here almost every single morning before work and I have never had an issue with the staff or my order until today. The staff was yelling at each other and arguing from inside the building to the outside in front of everyone which made me uncomfortable seeing and hearing this happen. As far as my order I ordered the strawberry chai latte, it did not have any toppings that said was included on the menu advertisement and not only that there was a bug in my drink. This is absolutely disgusting and ridiculous to think the staff is so busy screaming at each other they are giving people drinks with bugs in them. I am disappointed and upset over this seeing as I spent $7 on a drink including tipping the staff to get something I had to throw away and didn’t get to drink.
While waiting at the walk up window, I saw a staff member use a step stool to climb all the way up onto the counter to clean the espresso machine. They were standing on the prep surface with their shoes on while drinks were being made right next to them. At one point, someone even spilled a drink because they were kneeling on the counter, then went right back to normal operation without ever sanitizing the surface. It’s incredibly unsanitary to see shoes on a food surface when they clearly had a stool right there to stand on. Disappointing for a place I usually enjoy.
I am someone who doesn't really drink coffee so I never know what to order. Today I came through the line and Alli asked me a few questions and then gave me some choices that she thought I would like based on my answers. We landed with hot cookie butter. I am now a coffee drinker! Alli was so friendly and helpful. I hope you know what an amazing employee you have. Her customer service skills are top notch in a world where you seldom receive a smile she went above and beyond. I will be stopping every morning with hopes of Alli helping me pick some new drinks.
Staff is always so friendly and efficient! The last few times I’ve stopped by Alli took care of me! You can tell she really enjoys her job and that makes a difference when visiting places like this. Very nice and had a smile on her face the whole time! 10/10 recommend this location!!