Allen Home Improvement replaced the windows in our home. They were our most affordable estimate. The salesman, Jimmy Porter, was top notch. He was informative, friendly, and patient with our long list of questions. Our replacement windows are so nice! We had to wait about 6 weeks from order for installation but they kept us updated along the way.
The installation team was polite, fast, informative, they were friendly to our dog and made sure we understood how to properly open, close, and clean the new windows. We had a great experience with this business!
Sheri Sons
-
June 18, 2026
Allen Home Improvement = outstanding service, workmanship and satisfied customers. I have a beautiful new roof. Thank you Jim Porter for your top-notch service. Sheri Sons
robert graham
-
August 15, 2019
Allen Home Improvement has replaced 2 roofs on the apartment buildings and did a great job. They were quick, neat and reasonably priced. Our apartment community using them for roofs, window replacements and gutter repairs. They are always quick to respond to issues and fix things correctly. I am so glad to find a fair and honest company.
joe Dubberly
-
April 07, 2026
They didn't do what they told me they were going to do, first and foremost. They were more concerned about saving a few bucks doing my roof and my neighbor the same day they made mistakes. Asked if I was getting gutter guards, told yes then didn't get anything. Same with price to replace rotted wood. Was giving one price but on the day of install they doubled the price of work, so I had to leave rotted facia boards up. They called it a miscommunication, but the real response was it wasn't in the contract. Plus, they told us the gutter people would be fixing facia boards but day of gutter install, the gutter guy didn't want to do any facia repairs and called the office and that is when I got a call about the price being doubled on wood! Be wary of them. They charged me for my neighbors rotted wood plus mine. I had to call several times to get it fixed. I almost just paid for their rotted wood. They showed no proof of damaged wood to anyone. I went into the attic to look for the replaced wood and I think they overcharged me for wood. They don't cover bushes and shrubs. I had shingle pieces and nails in my ac unit. They were slow to come out and fix issues. One issue, a corner didn't look anything like the other. I had to ask for 2 weeks for them to send someone out. I even spoke to the owner who told me he was sending someone out only to hear him call the gutter guy a week after and ask him if he really needed to send someone! When they finally did, he didn't actually make it look like the other 3 corners. I was told it wouldn't leak and left it at that to be over it. So far it has not leaked, and for the most part the roof looks ok. I would not recommend or use this company again.
Brittanie Abell
-
March 06, 2023
I had all my windows replaced in the fall. They were in really bad shape. From coming for an estimate to the last window, these guys were awesome! They were professional and helpful throughout the whole thing. Asked several times throughout the process to make sure it was exactly what I wanted. I will be using them again in the future!
Our Address
2514 Rockford Ln, Louisville, KY 40216, USA
Claim Listing: Allen Home Improvement & Roofing
Please Login or Register an Account to Claim Listing
Allen Home Improvement replaced the windows in our home. They were our most affordable estimate. The salesman, Jimmy Porter, was top notch. He was informative, friendly, and patient with our long list of questions. Our replacement windows are so nice! We had to wait about 6 weeks from order for installation but they kept us updated along the way. The installation team was polite, fast, informative, they were friendly to our dog and made sure we understood how to properly open, close, and clean the new windows. We had a great experience with this business!
Allen Home Improvement = outstanding service, workmanship and satisfied customers. I have a beautiful new roof. Thank you Jim Porter for your top-notch service. Sheri Sons
Allen Home Improvement has replaced 2 roofs on the apartment buildings and did a great job. They were quick, neat and reasonably priced. Our apartment community using them for roofs, window replacements and gutter repairs. They are always quick to respond to issues and fix things correctly. I am so glad to find a fair and honest company.
They didn't do what they told me they were going to do, first and foremost. They were more concerned about saving a few bucks doing my roof and my neighbor the same day they made mistakes. Asked if I was getting gutter guards, told yes then didn't get anything. Same with price to replace rotted wood. Was giving one price but on the day of install they doubled the price of work, so I had to leave rotted facia boards up. They called it a miscommunication, but the real response was it wasn't in the contract. Plus, they told us the gutter people would be fixing facia boards but day of gutter install, the gutter guy didn't want to do any facia repairs and called the office and that is when I got a call about the price being doubled on wood! Be wary of them. They charged me for my neighbors rotted wood plus mine. I had to call several times to get it fixed. I almost just paid for their rotted wood. They showed no proof of damaged wood to anyone. I went into the attic to look for the replaced wood and I think they overcharged me for wood. They don't cover bushes and shrubs. I had shingle pieces and nails in my ac unit. They were slow to come out and fix issues. One issue, a corner didn't look anything like the other. I had to ask for 2 weeks for them to send someone out. I even spoke to the owner who told me he was sending someone out only to hear him call the gutter guy a week after and ask him if he really needed to send someone! When they finally did, he didn't actually make it look like the other 3 corners. I was told it wouldn't leak and left it at that to be over it. So far it has not leaked, and for the most part the roof looks ok. I would not recommend or use this company again.
I had all my windows replaced in the fall. They were in really bad shape. From coming for an estimate to the last window, these guys were awesome! They were professional and helpful throughout the whole thing. Asked several times throughout the process to make sure it was exactly what I wanted. I will be using them again in the future!